Privacy Policy

North Star Training                                                                      Last updated: 08 January  2026

North Star Training is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website or engage with our services.

Who we are

North Star Training provides safeguarding and exploitation awareness training to organisations working with children and young people across England.

For the purposes of UK data protection law, North Star Training is the data controller.

Contact email: info@northstartraining.co.uk

What information we collect

We collect only the personal information necessary to respond to enquiries and deliver our services. This may include:

• Name
• Organisation name
• Role or job title
• Email address
• Telephone number
• Enquiry and booking details 

We do not collect unnecessary personal data.

How we collect information

Personal data may be collected when you:

• complete a contact or enquiry form on our website
• contact us by email
• book or enquire about training
• download resources

How we use your information

We use your personal data to:

• respond to enquiries and requests
• arrange and deliver training
• manage bookings and invoicing
• communicate about services you have requested
• meet legal, regulatory or contractual obligations 

We do not use your data for automated decision-making or profiling.

Lawful basis for processing

Under UK GDPR, we process personal data on the following lawful bases:

• Legitimate interests – responding to enquiries and providing services
• Contract – delivering training once booked
• Legal obligation – where required for tax or accounting purposes
   

Safeguarding information

North Star Training does not routinely collect or store safeguarding disclosures.

If safeguarding concerns are raised during training delivery:

• information is recorded factually
• concerns are shared immediately with the commissioning organisation’s Designated Safeguarding Lead (DSL)
• information is not retained beyond what is necessary to report the concern 

Safeguarding responsibility remains with the commissioning organisation at all times.

Who we share information with

We do not sell, rent or trade personal data.

Information may be shared only where necessary, including with:

• the commissioning organisation (for training delivery purposes)
• professional advisers such as an accountant
• legal or regulatory bodies where required by law
   

How we store and protect your data

Personal data is stored securely using password-protected systems with restricted access.

We take appropriate technical and organisational measures to protect information from unauthorised access, loss or misuse.

How long we keep your data

We keep personal data only for as long as necessary to:

• respond to enquiries
• deliver services
• meet legal, tax or contractual requirements 

Data is securely deleted when no longer required.

Your data protection rights

Under UK GDPR, you have the right to:

• request access to your personal data
• request correction of inaccurate information
• request deletion of your data
• object to or restrict processing
• request data portability 

To exercise these rights, please contact us using the details above.

Cookies and analytics

Our website may use cookies to improve functionality and understand how visitors use the site.

You can control cookies through your browser settings. Further information is provided in our Cookie Policy.

Changes to this policy

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

North Star Training
Email: info@northstartraining.co.uk